Support / Beyond
Support
Get help with sign-in, TestFlight access, camera or location permissions, Drops, reports, and the Reality Layer runtime.
01
Contact
Email dev@beyond.xyz with your issue. Include your device model, iOS version, app version, and the steps that led to the problem.
02
Permissions
Beyond needs camera access to render Layers and location access to fetch nearby Spatial Objects. You can review or change these permissions in iOS Settings under Beyond.
03
Safety
Use in-app reporting for Drops that are unsafe, spammy, harassing, or in the wrong place. You can block creators or profiles from the app where those controls are available.
04
Privacy
Read the Privacy Policy for details about account, location, camera, media, report, block, and friend data.